Outage in SendGrid
Account management degraded
Resolved MinorIncident Report
Starting around pm 10:15 am Pacific Time on Wednesday, June 11th, our engineers began investigating an issue which may be preventing customers from managing their accounts.
We will provide another update in an hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/11/2025 06:59PM
Our engineers have implemented a fix and have monitored the results. We can confirm that the issue affecting account management—including retrieving or updating account, subuser, or teammate information via the API or console; creating or managing subusers or teammates; Forgot Password functionality; and new signups—has been resolved.
All services are now operating as expected.
MONITORING
11 months ago - at 06/11/2025 05:51PM
Our engineers have implemented a fix and are monitoring system performance.
We will provide another update in an hour or as soon as more information becomes available.
INVESTIGATING
11 months ago - at 06/11/2025 05:35PM
Starting around pm 10:15 am Pacific Time on Wednesday, June 11th, our engineers began investigating an issue which may be preventing customers from managing their accounts.
We will provide another update in an hour or as soon as more information becomes available.
Latest SendGrid outages
EU located subusers unable to send emails - 10 days ago
Customers unable to raise support tickets - 10 days ago
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