Outage in SendGrid

SendGrid Inbound Parse Delays

Resolved Minor
August 15, 2025 - Started 5 days ago - Lasted about 1 hour
Official incident page

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Outage Details

At approximately 9:22am PST today, our engineers confirmed an issue causing delays in processing inbound parse emails. This incident does not impact outbound mail sending. We will provide another update in an hour, or sooner if additional information becomes available
Components affected
SendGrid Parse API
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 08/15/2025 06:09PM

Our engineers have monitored the fix and confirmed the issue causing inbound parse delays has been resolved. If you experience any further delays, please retry sending your inbound messages. All services are now operating normally at this time.

MONITORING 5 days ago - at 08/15/2025 05:31PM

Our engineers have implemented a fix for the issue and are now monitoring system performance to ensure stability. We will provide another update in one hour, or sooner if additional information becomes available.

INVESTIGATING 5 days ago - at 08/15/2025 05:05PM

At approximately 9:22am PST today, our engineers confirmed an issue causing delays in processing inbound parse emails. This incident does not impact outbound mail sending. We will provide another update in an hour, or sooner if additional information becomes available

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