Outage in Servers Australia

Dedicated Server Service Interruptions at Equinix SY3 Data Centre

Resolved Minor
November 14, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

Our network engineers have determined a flawed fibre path to an edge device in the Equinix SY3 data centre, catering to the dedicated server services of a specific rack. Services connected to this switch may experience sporadic periods of down/up events until the issue is entirely resolved. We are currently deploying efforts to install new cabling and facilitate a swift switchover. Please stay tuned for subsequent updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/15/2023 11:29PM

This incident has been resolved.

MONITORING about 1 year ago - at 11/15/2023 04:19AM

Services have been successfully migrated.

No further disruptions are expected, however we will closely monitor this until EOD before setting to resolved.

IDENTIFIED about 1 year ago - at 11/15/2023 03:44AM

Engineers have implemented the new cabling.

Services may flap briefly whilst services are cutover.

IDENTIFIED about 1 year ago - at 11/14/2023 10:55PM

Our network engineers have determined a flawed fibre path to an edge device in the Equinix SY3 data centre, catering to the dedicated server services of a specific rack.

Services connected to this switch may experience sporadic periods of down/up events until the issue is entirely resolved.

We are currently deploying efforts to install new cabling and facilitate a swift switchover.

Please stay tuned for subsequent updates as they become available.

Latest Servers Australia outages

Support Tickets Unavailable - about 1 month ago

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