Outage in Servers Australia

Partial Service Outage - NZ

Resolved Major
August 19, 2024 - Started 4 months ago - Lasted about 13 hours
Official incident page

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Outage Details

We are currently investigating a partial service outage in our NZ POP. Initial investigations appear to be power related, so we are reaching out to the data centre provider to obtain more information. Further updates will be provided ASAP.
Components affected
Servers Australia Dedicated Servers Servers Australia Network Servers Australia New Zealand Servers Australia Vocus - Albany
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/20/2024 12:01AM

This incident has been resolved.

MONITORING 4 months ago - at 08/19/2024 12:30PM

Power to the B power rail has been restored.

Please contact our support team if your services are yet to restore back to being operational.

IDENTIFIED 4 months ago - at 08/19/2024 11:38AM

After making contact with our supplier, they have advised that the data centre is conducting scheduled power maintenance on the B feed.

The maintenance is expected to be completed by 2 AM local time.

INVESTIGATING 4 months ago - at 08/19/2024 10:52AM

We are currently investigating a partial service outage in our NZ POP.

Initial investigations appear to be power related, so we are reaching out to the data centre provider to obtain more information.

Further updates will be provided ASAP.

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