Outage in Servers Australia

Reduced Redundancy - Equinix SY1

Resolved Minor
March 19, 2025 - Started about 1 month ago - Lasted about 13 hours
Official incident page

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Outage Details

Equinix are currently investigating a power disturbance with SY1-Generator-A1, SY1-Generator-A2, SY1-Generator-A3 & SY1-Generator-B1. No services are known to be impacted at this time. However, please contact us if you are experiencing any service impact thought to be related to this incident.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/19/2025 09:05PM

Equinix IBX site staff reports that the site is back to mains power. The substation had issues that caused the power outage. This issue is now resolved as of 19-March-2025 21:20 Site Local Time.

IDENTIFIED about 1 month ago - at 03/19/2025 08:53AM

Equinix site staff reports that the HV breaker tripped on the utility side. Ausgrid is investigating, and Equinix are currently monitoring the power and cooling system.

INVESTIGATING about 1 month ago - at 03/19/2025 08:35AM

Equinix are currently investigating a power disturbance with SY1-Generator-A1, SY1-Generator-A2, SY1-Generator-A3 & SY1-Generator-B1.

No services are known to be impacted at this time. However, please contact us if you are experiencing any service impact thought to be related to this incident.

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