Outage in Servers Australia

Wyong Data Center - Partial Outage - Rack A4

Resolved Minor
April 08, 2025 - Started 16 days ago - Lasted 39 minutes
Official incident page

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Outage Details

Servers Australia is currently aware of an outage in our Wyong Data Centre. This outage is affecting customers in rack A4 only. A technician is in transit to the Data Centre and updates will follow.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/08/2025 12:26PM

There was a faulty power supply in a server in Rack A4.

The offending server has been pulled out of service and had its power supply replaced.

All services have been restored.

MONITORING 16 days ago - at 04/08/2025 12:05PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 16 days ago - at 04/08/2025 12:05PM

The technician on-site has identified a power-related issue isolated to the A4 rack.

Power has been restored to the rack, and services are back online.

We will be monitoring the rack for the next 30 minutes.

INVESTIGATING 16 days ago - at 04/08/2025 11:51AM

Servers Australia is currently aware of an outage in our Wyong Data Centre.

This outage is affecting customers in rack A4 only.

A technician is in transit to the Data Centre and updates will follow.

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