Outage in Shakepay

e-Transfer Cash-ins and Transaction Confirmation emails

Resolved Major
May 27, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

IsDown continuously monitors the Shakepay status page and multiple sources to provide up-to-date information. Check back with us for the latest Shakepay uptime status.

Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/27/2024 04:29PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 05/27/2024 03:26PM

The issue is back and we're working on a fix. Email confirmation emails might be delayed - We're working with our email provider to resolve this as quickly as possible.

MONITORING over 1 year ago - at 05/27/2024 02:46PM

The issue has been resolved.

If you're still experiencing delays, please try to re-attempt the transaction either from the app or by sending a new e-Transfer / an e-Transfer reminder.

MONITORING over 1 year ago - at 05/27/2024 02:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 05/27/2024 02:07PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 05/27/2024 02:06PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 05/27/2024 02:05PM

We are currently investigating this issue.

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