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Outage in Shakepay

Degraded Performance - Interac e-Transfer deposits and withdrawals

Resolved Major
July 15, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

Our service provider is experiencing an unplanned service interruption that is causing degraded performance to our Interac e-Transfer services. We are working with them to resolve the situation and will provide an update when resolved. We apologize for this inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/15/2025 06:55PM

The incident has been resolved.

IDENTIFIED 9 months ago - at 07/15/2025 06:07PM

Our service provider is experiencing an unplanned service interruption that is causing degraded performance to our Interac e-Transfer services. We are working with them to resolve the situation and will provide an update when resolved. We apologize for this inconvenience.

Latest Shakepay outages

E-transfer outage - about 2 months ago
Delayed ETH & USDC transactions - about 2 months ago
E-transfers - 2 months ago

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