Outage in Shakepay

Degraded Performance - Interac e-Transfer deposits and withdrawals

Resolved Major
July 15, 2025 - Started 18 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Our service provider is experiencing an unplanned service interruption that is causing degraded performance to our Interac e-Transfer services. We are working with them to resolve the situation and will provide an update when resolved. We apologize for this inconvenience.
Components affected
Shakepay Interac e-Transfer funding Shakepay Interac e-Transfer cashouts
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 07/15/2025 06:55PM

The incident has been resolved.

IDENTIFIED 18 days ago - at 07/15/2025 06:07PM

Our service provider is experiencing an unplanned service interruption that is causing degraded performance to our Interac e-Transfer services. We are working with them to resolve the situation and will provide an update when resolved. We apologize for this inconvenience.

Latest Shakepay outages

Bitcoin transactions delayed - 21 days ago
Degraded Performance - E-Transfer Money Requests - 23 days ago
Ongoing Issue with Email Validations - 2 months ago
Bitcoin Cashouts Delayed - 3 months ago
Issue with Support Chat on Android Devices - 3 months ago

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