Outage in Shakepay

3rd party e-Transfer cash-out delayed

Resolved Major
April 01, 2025 - Started about 1 month ago - Lasted about 7 hours
Official incident page

IsDown continuously monitors the Shakepay status page and multiple sources to provide up-to-date information. Check back with us for the latest Shakepay uptime status.

Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 04/02/2025 04:27AM

This incident has been resolved.

MONITORING 30 days ago - at 04/02/2025 04:20AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 04/02/2025 12:41AM

Pending e-Transfers are currently being processed and will be completed at the earliest opportunity.

The estimated resolution time is 12:00 AM EDT.

IDENTIFIED about 1 month ago - at 04/01/2025 09:37PM

An issue with a banking partner is currently preventing us from processing any e-Transfer withdrawals destined to third party recipients.

In the meantime, in order to avoid any additional delays, please make sure to send your e-Transfers to your main email address.

Thank you for your understanding

INVESTIGATING about 1 month ago - at 04/01/2025 09:23PM

We are currently investigating this issue.

Latest Shakepay outages

ETH Cashouts Delayed - 6 days ago
Delayed BTC cashins - 8 days ago
Delayed BTC cashins - 8 days ago

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