Outage in Shakepay
3rd party e-Transfer cash-out delayed
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
Shakepay Interac e-Transfer cashoutsLatest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/01/2025 11:25PM
This incident has been resolved.
IDENTIFIED
12 months ago - at 05/01/2025 10:43PM
The issue has been identified and a fix is being implemented.
MONITORING
12 months ago - at 05/01/2025 10:43PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
12 months ago - at 05/01/2025 09:57PM
An issue with a banking partner is currently preventing us from processing any e-Transfer withdrawals destined to third party recipients.
In the meantime, in order to avoid any additional delays, please make sure to send your e-Transfers to your main email address.
Thank you for your understanding
INVESTIGATING
12 months ago - at 05/01/2025 09:57PM
We are currently investigating this issue.
Latest Shakepay outages
E-transfers cashout delayed - 19 days ago
Crypto Buy/Sell, Card, e-Transfer funding/withdrawal, Notifications, Emails - about 1 month ago
E-transfer outage - about 2 months ago
Delayed ETH & USDC transactions - about 2 months ago
E-transfers - 2 months ago
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