Outage in Shakepay

Degraded Performance - E-Transfer Money Requests

Resolved Minor

July 10, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

Interac Money requests are taking longer than expected to be credited - The issue has been identified and a fix is being released. Thank you for your patience while we address this issue.

Components affected

Shakepay Interac e-Transfer funding

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/10/2025 06:22PM

This incident has been resolved.

IDENTIFIED 10 months ago - at 07/10/2025 05:09PM

Interac Money requests are taking longer than expected to be credited - The issue has been identified and a fix is being released.

Thank you for your patience while we address this issue.

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