Outage in Shakepay

Web app, API performance degraded

Resolved Minor

November 11, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Shakepay Website Shakepay Mobile apps

Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 11/11/2025 10:12PM

This incident has been resolved.

MONITORING 1 day ago - at 11/11/2025 09:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 11/11/2025 09:42PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 11/11/2025 09:34PM

We are currently investigating this issue.

Latest Shakepay outages

Degraded Performance with Interac Money Requests and Ethereum Funding - 1 day ago

Our mobile and web are slow to respond - 3 days ago

USDC Cashout Delayed - 9 days ago

Bitcoin and Ethereum Cashouts Delayed - 12 days ago

Web app, API performance degraded - 17 days ago

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