Outage in Shakepay

Degraded Performance with Interac Money Requests and Ethereum Funding

Resolved Minor
November 11, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

We’re currently experiencing delays with Interac e-Transfer money requests and USDC to USD conversions. The issue has been identified, and a fix is being rolled out. Thank you for your patience while we work to resolve this.
Components affected
Shakepay Interac e-Transfer funding Shakepay Ethereum funding
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/12/2025 12:31AM

This incident has been resolved.

INVESTIGATING 1 day ago - at 11/11/2025 11:37PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 11/11/2025 10:44PM

We’re currently experiencing delays with Interac e-Transfer money requests and USDC to USD conversions. The issue has been identified, and a fix is being rolled out.

Thank you for your patience while we work to resolve this.

Latest Shakepay outages

Web app, API performance degraded - 1 day ago
Our mobile and web are slow to respond - 3 days ago
USDC Cashout Delayed - 9 days ago
Bitcoin and Ethereum Cashouts Delayed - 12 days ago
Web app, API performance degraded - 17 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook