Outage in Shakepay
Delayed Incoming E-Transfers
Resolved MinorIncident Report
We are currently investigating the issue - Pending e-Transfers will get processed as soon as possible.
Components affected
Shakepay Interac e-Transfer fundingLatest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 11/14/2025 12:09AM
This incident has been resolved.
If your e-Transfer is stuck please try send a reminder on the e-Transfer (from your institution) or https://help.shakepay.com/en/articles/7959242-my-e-transfer-is-pending-with-a-412-error-code
MONITORING
27 days ago - at 11/13/2025 11:49PM
If your e-Transfer is stuck please try send a reminder on the e-Transfer (from your institution) or https://help.shakepay.com/en/articles/7959242-my-e-transfer-is-pending-with-a-412-error-code
MONITORING
27 days ago - at 11/13/2025 11:19PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
27 days ago - at 11/13/2025 10:14PM
We are currently investigating the issue - Pending e-Transfers will get processed as soon as possible.
Latest Shakepay outages
Delayed outgoing e-Transfers - 17 days ago
Email Deliverability Issue - 27 days ago
Web app, API performance degraded - 29 days ago
Our mobile and web are slow to respond - about 1 month ago
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