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Outage in Shakepay

Delayed Incoming E-Transfers

Resolved Minor
November 13, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating the issue - Pending e-Transfers will get processed as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/14/2025 12:09AM

This incident has been resolved.

If your e-Transfer is stuck please try send a reminder on the e-Transfer (from your institution) or https://help.shakepay.com/en/articles/7959242-my-e-transfer-is-pending-with-a-412-error-code

MONITORING 3 months ago - at 11/13/2025 11:49PM

If your e-Transfer is stuck please try send a reminder on the e-Transfer (from your institution) or https://help.shakepay.com/en/articles/7959242-my-e-transfer-is-pending-with-a-412-error-code

MONITORING 3 months ago - at 11/13/2025 11:19PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 11/13/2025 10:14PM

We are currently investigating the issue - Pending e-Transfers will get processed as soon as possible.

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