Outage in Shakepay

Delayed outgoing e-Transfers

Resolved Minor

November 23, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating the issue. Pending e-Transfers will get processed as soon as possible.

Components affected

Shakepay Interac e-Transfer funding Shakepay Interac e-Transfer cashouts

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/23/2025 08:34PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 11/23/2025 05:51PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/23/2025 05:26PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/23/2025 05:25PM

We are currently investigating the issue. Pending e-Transfers will get processed as soon as possible.

Latest Shakepay outages

Slow API - 4 days ago

SMS Delivery Issues Affecting Sign-In and Sign-Up - 9 days ago

[Shakepay Card] Transactions currently unavailable - 18 days ago

Ethereum/USDC cashouts delayed - 20 days ago

E-Transfers and Money Requests Delayed - 22 days ago

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