Outage in Shakepay

Delayed outgoing e-Transfers

Resolved Minor

November 24, 2025 - Started about 8 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating the issue. Pending e-Transfers will get processed as soon as possible.

Components affected

Shakepay Interac e-Transfer funding Shakepay Interac e-Transfer cashouts

Latest Updates ( sorted recent to last )

RESOLVED about 5 hours ago - at 11/23/2025 08:34PM

This incident has been resolved.

INVESTIGATING about 8 hours ago - at 11/23/2025 05:51PM

We are continuing to investigate this issue.

INVESTIGATING about 8 hours ago - at 11/23/2025 05:26PM

We are continuing to investigate this issue.

INVESTIGATING about 8 hours ago - at 11/23/2025 05:25PM

We are currently investigating the issue. Pending e-Transfers will get processed as soon as possible.

Latest Shakepay outages

Email Deliverability Issue - 10 days ago

Delayed Incoming E-Transfers - 10 days ago

Degraded Performance with Interac Money Requests and Ethereum Funding - 12 days ago

Web app, API performance degraded - 12 days ago

Our mobile and web are slow to respond - 14 days ago

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