Outage in Shakepay
Background jobs stuck
Resolved MinorIncident Report
Notifications, emails, card cashbacks, bill payments, face auth, 3rd Party eTransfer Contact updates delayed.
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 12/11/2025 12:06PM
This incident has been resolved.
MONITORING
10 days ago - at 12/11/2025 11:41AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
10 days ago - at 12/11/2025 11:39AM
Notifications, emails, card cashbacks, bill payments, face auth, 3rd Party eTransfer Contact updates delayed.
Latest Shakepay outages
Delayed outgoing e-Transfers - 28 days ago
Email Deliverability Issue - about 1 month ago
Delayed Incoming E-Transfers - about 1 month ago
Degraded Performance with Interac Money Requests and Ethereum Funding - about 1 month ago
Web app, API performance degraded - about 1 month ago
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