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Outage in Shakepay

Background jobs stuck

Resolved Minor
December 11, 2025 - Started 4 months ago - Lasted 29 minutes
Official incident page

Incident Report

Notifications, emails, card cashbacks, bill payments, face auth, 3rd Party eTransfer Contact updates delayed.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/11/2025 12:06PM

This incident has been resolved.

MONITORING 4 months ago - at 12/11/2025 11:41AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 12/11/2025 11:39AM

Notifications, emails, card cashbacks, bill payments, face auth, 3rd Party eTransfer Contact updates delayed.

Latest Shakepay outages

E-transfer outage - about 2 months ago
Delayed ETH & USDC transactions - about 2 months ago
E-transfers - 2 months ago

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