Outage in Shakepay
Support Chat unavailable
Resolved MinorIncident Report
We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 01/09/2026 08:55PM
This incident has been resolved.
IDENTIFIED
2 days ago - at 01/09/2026 08:03PM
We have identified an issue with a 3rd party that hosts our Support chat and Support portal.
Customers will experience delayed responses.
INVESTIGATING
2 days ago - at 01/09/2026 08:01PM
We are currently investigating this issue.
Latest Shakepay outages
Background jobs stuck - about 1 month ago
Delayed outgoing e-Transfers - about 2 months ago
Email Deliverability Issue - about 2 months ago
Delayed Incoming E-Transfers - about 2 months ago
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