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Outage in Shakepay

E-Transfers and Money Requests Delayed

Resolved Minor
January 18, 2026 - Started 4 days ago - Lasted 29 minutes
Official incident page

Incident Report

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 01/18/2026 06:35AM

Our banking partner started their maintenance. Closing this event in favour of the scheduled and active E-Transfer Maintenance event.

IDENTIFIED 4 days ago - at 01/18/2026 06:28AM

Our banking partner started their maintenance a few minutes earlier than expected.

INVESTIGATING 4 days ago - at 01/18/2026 06:27AM

We are currently investigating this issue.

Latest Shakepay outages

Support Chat unavailable - 13 days ago
Background jobs stuck - about 1 month ago
Delayed outgoing e-Transfers - about 2 months ago

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