Outage in Shakepay

E-Transfers and Money Requests Delayed

Resolved Minor

January 18, 2026 - Started 4 days ago - Lasted 29 minutes
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Shakepay Interac e-Transfer funding Shakepay Interac e-Transfer cashouts

Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 01/18/2026 06:35AM

Our banking partner started their maintenance. Closing this event in favour of the scheduled and active E-Transfer Maintenance event.

IDENTIFIED 4 days ago - at 01/18/2026 06:28AM

Our banking partner started their maintenance a few minutes earlier than expected.

INVESTIGATING 4 days ago - at 01/18/2026 06:27AM

We are currently investigating this issue.

Latest Shakepay outages

Ethereum/USDC cashouts delayed - 2 days ago

Support Chat unavailable - 13 days ago

Background jobs stuck - about 1 month ago

Delayed outgoing e-Transfers - about 2 months ago

Email Deliverability Issue - 2 months ago

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