Outage in Sharpen
Sharpen Q interruption
Resolved MinorIncident Report
We are aware of an issue impacting some Sharpen Q functions. We are actively engaged to resolve impact as soon as possible.
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 05/14/2022 01:46AM
Sharpen Q phone operation has been restored. We are monitoring for full recovery.
IDENTIFIED
over 3 years ago - at 05/14/2022 01:39AM
We have implemented a partial fix which has restored the core functionality to Sharpen Q. Sharpen Q phone webRTC soft phone remains impacted as we continue to work through a fix.
IDENTIFIED
over 3 years ago - at 05/14/2022 01:24AM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 3 years ago - at 05/14/2022 01:04AM
We have identified the issue and are working to implement a fix
INVESTIGATING
over 3 years ago - at 05/14/2022 12:59AM
We are continuing to investigate this issue.
INVESTIGATING
over 3 years ago - at 05/14/2022 12:58AM
We are aware of an issue impacting some Sharpen Q functions. We are actively engaged to resolve impact as soon as possible.
Latest Sharpen outages
Outbound Calling Error - IZ0 - about 8 hours ago
Sharpen Application Degradation (AWS Outage) - 6 days ago
SharpenDB Unreachable - IZ1 - 6 days ago
Sharpen Service Desk Unreachable - 6 days ago
Test Incident - 20 days ago
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