Outage in Sharpen
Sharpen Q degration (IZ0)
Resolved MinorIncident Report
We are observing an intermittent delay in processing Sharpen Q events within our IZ0 (app.sharpencx.com) isolation zone. Users may not be able to answer, place, or handle interaction. We have all necessary resources engaged to restore service as soon as possible.
Components affected
Sharpen Q
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 01/08/2024 09:43PM
This incident is resolved.
MONITORING
almost 2 years ago - at 01/08/2024 09:13PM
We have identified the issue and have implemented a fix. We are monitoring for sustained recovery for the next 30 minutes.
IDENTIFIED
almost 2 years ago - at 01/08/2024 09:09PM
We are observing an intermittent delay in processing Sharpen Q events within our IZ0 (app.sharpencx.com) isolation zone. Users may not be able to answer, place, or handle interaction. We have all necessary resources engaged to restore service as soon as possible.
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