Outage in SharpSpring

Issues Scheduling Emails to Lists, Saving Changes to Forms

Resolved Minor
January 03, 2023 - Started almost 2 years ago - Lasted 32 minutes
Official incident page

Need to monitor SharpSpring outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SharpSpring, and never miss an outage again.
Start Free Trial

Outage Details

Our team has received reports of customers being unable to schedule emails to lists within the Emails page and being unable to save changes to forms. Our team is currently investigating these issues and working on a resolution for them as soon as possible. In the meantime, customers can still schedule emails through the Lists page by navigating to Lists, finding the name of the list they wish to schedule the email to, then selecting the Gear Icon > Schedule email to list.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/03/2023 08:31PM

Our team has released an update to restore full functionality of email scheduling to lists and saving changes to forms. If you are still unable to schedule your email or save changes to your forms, please log out of your account, clear your cache, and log in and try again.

If you continue to experience any issues in your account, please contact our Support team for further assistance.

MONITORING almost 2 years ago - at 01/03/2023 08:22PM

Our team has released a update, and accounts should now be able to Schedule emails to Lists from the Emails page as well as save changes to forms. If you are still unable to schedule your email or save changes to your forms, please log out of your account, clear your cache, and log in and try again.

Our team will continue monitoring this fix for Email Scheduling and saving Forms.

INVESTIGATING almost 2 years ago - at 01/03/2023 08:00PM

Our team has received reports of customers being unable to schedule emails to lists within the Emails page and being unable to save changes to forms. Our team is currently investigating these issues and working on a resolution for them as soon as possible.

In the meantime, customers can still schedule emails through the Lists page by navigating to Lists, finding the name of the list they wish to schedule the email to, then selecting the Gear Icon > Schedule email to list.

Be the first to know when SharpSpring and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime