Outage in SheerID

Increased API latency

Resolved Minor
July 09, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating reports of increased API latency and will provide updates as we resolve the issue. Some customers may notice delays when submitting verification requests.
Components affected
SheerID API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/09/2024 09:52PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 07/09/2024 09:10PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 07/09/2024 09:08PM

We are investigating reports of increased API latency and will provide updates as we resolve the issue.

Some customers may notice delays when submitting verification requests.

Latest SheerID outages

MySheerID is Down - about 2 months ago
Increased API latency - about 2 months ago
MySheerID degraded performance - about 2 months ago

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