Outage in SheerID
Increased verification latency
Resolved Minor
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Outage Details
We are investigating reports of increased verification latency across multiple program types.
Some customers may notice delays when submitting verification requests.
All other platform features and functions remain operational.
Components affected
SheerID Medical programs SheerID Faculty programs SheerID First Responder programs SheerID Military programs SheerID Student programsLatest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 07/18/2025 12:11AM
This incident has been resolved.
INVESTIGATING
16 days ago - at 07/17/2025 08:08PM
We are investigating reports of increased verification latency across multiple program types.
Some customers may notice delays when submitting verification requests.
All other platform features and functions remain operational.
Latest SheerID outages
Service disruption: increased verification latency and reporting issues - about 2 months ago
Military programs: degraded performance - 5 months ago
Military programs: degraded performance - 6 months ago
Military programs: degraded performance - 6 months ago
Student data source: temporary disruption - 8 months ago
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