SHEIN status updated based on recent crowdsourced reports
SHEIN is working normally
This chart shows the number of user-reported issues for SHEIN service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report SHEIN is down. The map shows recent SHEIN outages from around the world.
Top locations, last 24h:
See what users report when SHEIN is down and how SHEIN outages affect them.
shein doesnt load, not on app nor website.
The server is not working.
pages not loading, coming up with no item matched.
Meleny - When I open the app it wonβt go past the SHEIN page and I re downloaded it and still ainβt working.
Shambria - Havenβt received my order yet.
Jaycee - Iβm currently trying to order some jewelry, a screen protector applier, and a phone case but Iβm using a prepaid card a friend bought for me yet every time I try to purchase it says Error. Iβm using this on web and Iβm confused..
Kish - It is saying there is something wrong with the server. When you search for anything, you get an error..
Lettie - Not able to view or access website.
Qais - When I create an account or log in its giving me an error.
Cannot get through to the site since 1 pm.
Harsha - It's showing oops something went wrong try again latet.
Narima - The page is not loading . I can only get on to the home screen ,but I cannot access anything. The page doesn't load and I received some strange code error text . With hibijeebee. I've tried everything. I simply can't get further then the homescreen..
In the last 90 days, SHEIN had 1 incident with a median duration of 35 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent SHEIN outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
Possible Outage Indicated by User Reports
|
Dec 05, 2025 at 08:50 AM UTC
Never acknowledged
|
35 minutes |
|
Possible Outage Indicated by User Reports
|
Nov 05, 2025 at 07:39 PM UTC
Never acknowledged
|
about 3 hours |
SHEIN isn't down. You can check SHEIN status and incident details on the top of the page. IsDown continuously monitors SHEIN official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SHEIN is currently operational. You can check SHEIN status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SHEIN being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SHEIN official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of SHEIN last outage
IsDown has tracked 0 SHEIN incidents since August 2025. When SHEIN goes down, incidents typically resolve within 35 minutes.
Check the SHEIN status at the top of this page. IsDown combines official status page data with user reports to show whether SHEIN is down for everyone or if the issue is on your end.
IsDown and DownDetector help users determine if SHEIN is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SHEIN's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.