Outage in Sherweb

QuickBooks Desktop: Web Connector Error

Resolved Minor
October 26, 2023 - Started almost 2 years ago - Lasted 6 days
Official incident page

Incident Report

A possible issue affecting QuickBooks Desktop services has been detected. Some customers may experience problems with the QuickBooks Desktop web connector and some versions of QuickBooks. The issue seems to be coming from a recent change done by Quickbooks so we are actively working with Quickbooks' support to resolve this as quickly as possible.  Please check back with this status page for developments regarding this issue. Thank you for your patience and understanding.. Our apologies for any inconvenience caused. Best regards, The Sherweb Technical Support Team
Components affected
Sherweb Billing Integrations Sherweb QuickBooks Desktop

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Latest Updates ( sorted recent to last )
INFORMATIONAL almost 2 years ago - at 10/26/2023 02:30PM

A possible issue affecting QuickBooks Desktop services has been detected. Some customers may experience problems with the QuickBooks Desktop web connector and some versions of QuickBooks. The issue seems to be coming from a recent change done by Quickbooks so we are actively working with Quickbooks' support to resolve this as quickly as possible. 
Please check back with this status page for developments regarding this issue.
Thank you for your patience and understanding.. Our apologies for any inconvenience caused.
Best regards,
The Sherweb Technical Support Team

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