Potential issue detected on our services

The issue affecting Bitdefender provisioning from the Cumulus portal has reoccurred and is currently under investigation.Symptoms include: Changes made in Cumulus to add or remove Bitdefender subscriptions may take longer than usual to be reflected in the Bitdefender service.
Our system administrators are investigating to determine the cause and potential impact.Next update: 12:00 PM EST, or earlier if new information becomes available from Bitdefender.
Please check back with this status page for developments regarding this issue.
Thank you for your patience. Our apologies for any inconvenience caused.
Best regards,
The Sherweb Technical Support Team

Update – Bitdefender Provisioning IssueThe issue affecting Bitdefender provisioning from the Cumulus portal is ongoing. Changes made in Cumulus to add or remove Bitdefender subscriptions may take longer than usual to be reflected in the Bitdefender service.Our system administrators are monitoring the situation. Bitdefender has published updates regarding this SSO incident on their official status page. We encourage clients to check the Bitdefender status page for the latest information:  https://status.gravityzone.bitdefender.com/ If you require additional assistance, please contact our support team.Best regards,The Sherweb Technical Support Team

Update – Bitdefender Provisioning IssueBitdefender has implemented a fix for the issue affecting provisioning services from the Cumulus portal. Our system administrators are continuing to monitor the situation to ensure the solution remains stable.We will provide a final update once the issue is fully resolved. In the meantime, clients are encouraged to check the Bitdefender GravityZone Status page https://status.gravityzone.bitdefender.com/ for any additional information.If you need further assistance, please contact our support team.Best regards,The Sherweb Technical Support Team