Outage in Sherweb

Issue detected on M365 Canada Self Service Restore Portal

Minor

June 04, 2026 - Started about 20 hours ago
Official incident page

Incident Report

We are currently investigating an issue impacting M365 Canada Self Service Restore Portal .Impact Level: Identified. Observed Behavior: While using the self service restore portal, customers may face an intermittent issue where the page content is not properly loaded. Normally a retry will successfully load the content.Current Progress: Our engineering team has identified the root cause and mitigaton measures will be applied on June 8th.

Components affected

Sherweb Canada East 1 Sherweb M365 backup powered by Veeam Sherweb Self-Service Portal Sherweb Hosted Services

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

INFORMATIONAL about 20 hours ago - at 06/04/2026 03:36PM

Latest Sherweb outages

Update: Performance Degraded - Cumulus - 3 days ago

Missing Azure RI Charges on Recent Invoices - 16 days ago

Potential issue detected on our services - 16 days ago

Update: Recovering - C2 - 23 days ago

Update: Monitoring - PurelyHR Support - 28 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook