Outage in Sherweb

Missing Azure RI Charges on Recent Invoices

Minor

May 20, 2026 - Started about 8 hours ago
Official incident page

Incident Report

Incident Details:We've identified the cause of an issue where Azure RI charges were missing from invoices generated since May 16 (for customers with billing dates from May 15 to today). We're working to remediate the issue and will provide an update as soon as more information is available."If you have any questions or need further assistance, please don’t hesitate to reach out our support team. Best regards,The Sherweb Technical Support Team

Components affected

Sherweb Hosted Services Sherweb Cumulus Portal Sherweb General

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Latest Updates ( sorted recent to last )

INFORMATIONAL about 8 hours ago - at 05/20/2026 07:27PM

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