Update: Recovering - Cumulus

We are currently investigating an issue impacting
Cumulus Portal
.




Impact Level: Investigating





Current Progress: Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore service.











Next update: We will provide an update within 60 minutes.

This is an
update regarding the ongoing disruption to Cumulus.Impact Level: Investigating You may currently experience issues when managing or updating customer subscriptions and services within Cumulus.Current
Progress:  Our team is still investigating and working on identifying the cause of the issue.

Next Update:  We will continue to monitor the status of
service incident and will provide our next update by 11:30 EDT.

This is an
update regarding the ongoing disruption to Cumulus.



Impact Level: Recovering
You should now be able to manage or update your subscription in Cumulus.



Current
Progress:  Our Team has implemented the fix, and we are
monitoring the service closely to ensure stability and confirm that the issue
is fully resolved.

Next Update: We
will continue to monitor the fix implemented and will provide our next update
by  2026-09-17 11h30 EDT.