Outage in Sherweb
Update: Recovering - Sherweb.com contact & registration forms
Minor
September 17, 2026 - Started about 14 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating an issue impacting Sherweb.com contact & registration forms .
Impact Level: Investigating
Current Progress: Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore service.
Next update: We will provide an update within 60 minutes.
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Latest Updates ( sorted recent to last )
INFORMATIONAL
about 14 hours ago - at 09/17/2026 07:45PM
We are currently investigating an issue impacting Sherweb.com contact & registration forms .
Impact Level: Investigating
Current Progress: Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore service.
Next update: We will provide an update within 60 minutes.
INFORMATIONAL
about 13 hours ago - at 09/17/2026 08:20PM
This is an
update regarding the ongoing disruption to Sherweb.com contact & registration forms.
Impact Level: Performance Degraded
You maybe unable to submit any contact & registration form on sherweb.com site.
Current
Progress: Our team has identified the potential cause from a 3rd party provider and is
currently implementing a fix.
Next Update: We will continue to monitor the implementation and
will provide our next update by 17h45 EDT
INFORMATIONAL
about 12 hours ago - at 09/17/2026 09:45PM
This is an update regarding the ongoing disruption to Sherweb.com contact & registration forms.Impact Level: Performance DegradedYou maybe unable to submit any contact & registration form on sherweb.com site.Current Progress: Our team has identified the potential cause from a 3rd party provider and is currently implementing a fix.
Workaround: If you require immediate assistance, you can contact our support team through calls or reaching out via emailNext Update: We will continue to monitor the implementation and will provide our next update by 20h00 EDT
INFORMATIONAL
about 11 hours ago - at 09/17/2026 10:04PM
This is an
update regarding the ongoing disruption to
Sherweb.com contact & registration forms
.
Impact Level: Recovering
You should now be able
successfully submit Contact & Registration forms on the Sherweb.com website.
Current
Progress:
Our team has confirmed that the third-party provider has implemented a fix. We have verified that customers can now successfully submit contact and registration forms. We are continuing to monitor the service closely to ensure stability.
Next Update:
We
will continue to monitor the fix implemented and will provide our next update
by
9:00 EDT on the 18th of September
.
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