Outage in ShipEngine
FedEx Label Generation Error
Resolved MinorIncident Report
Summary AI Generated
FedEx's API experienced an outage that caused 500 errors for label generation and other requests through ShipEngine, affecting FedEx US services. The incident lasted 51 minutes before a fix was implemented and the service was restored. ShipEngine monitored the resolution to ensure stability before marking the incident as resolved.
We are aware of an outage with FedEx's API that is resulting in 500 errors in response to certain requests, including label generation requests.
Components affected
ShipEngine FedEx USTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/13/2026 07:16PM
This incident has been resolved.
MONITORING
4 days ago - at 05/13/2026 06:50PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 05/13/2026 06:29PM
We are aware of an outage with FedEx's API that is resulting in 500 errors in response to certain requests, including label generation requests.
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