Outage in ShipEngine
FedEx Label Generation Error
Minor
May 22, 2026 - Started 13 days ago
Official incident page
Official incident page
Incident Report
We are aware of an issue impacting label generation for FedEx from ShipStation for certain users. We are investigating this, and will provide an update once there is additional information.
Components affected
ShipEngine FedEx USTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
8 days ago - at 05/27/2026 09:06PM
We are continuing to work with FedEx to find a resolution.
The specific error is "Unable to create FedEx shipment. We apologize for the inconvenience. This action cannot be completed at this time. Please try again later.."
IDENTIFIED
9 days ago - at 05/26/2026 02:09PM
FedEx Continues to report issues with their API. We will provide another update once there is further information.
IDENTIFIED
13 days ago - at 05/22/2026 09:55PM
We have confirmed that the issue is related to an ongoing issue with the carrier. We will provide an additional update once the issue has been resolved.
INVESTIGATING
13 days ago - at 05/22/2026 04:55PM
We are aware of an issue impacting label generation for FedEx from ShipStation for certain users. We are investigating this, and will provide an update once there is additional information.
Latest ShipEngine outages
Unable to load account dashboard - 3 days ago
LAX Service Disruptions - 13 days ago
FedEx Label Generation Error - 22 days ago
Account Dashboard Access Issues - 23 days ago
Elevated rate of timeouts - about 1 month ago
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