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Outage in ShipHero

DHL Ecommerce API timing out

Resolved Minor
January 26, 2023 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

DHL Ecommerce's API is timing out, this will cause errors with printing DHL Ecommerce labels as well as quoting and printing cheapest. We have contacted DHL Ecommerce to get an ETA on resolution.

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 01/26/2023 10:14PM

DHL Ecommerce has resolved this issue

INVESTIGATING over 3 years ago - at 01/26/2023 09:19PM

DHL Ecommerce's API is timing out, this will cause errors with printing DHL Ecommerce labels as well as quoting and printing cheapest. We have contacted DHL Ecommerce to get an ETA on resolution.

Latest ShipHero outages

Shippo is down - about 1 month ago
DHL API Outage - 5 months ago
System outage - 5 months ago

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