Outage in ShipHero

Slowness with web app and trouble logging in

Resolved Minor
August 14, 2023 - Started about 2 years ago - Lasted 31 minutes
Official incident page

Incident Report

Some customers are experiencing slowness with the web app and trouble logging in to the mobile app. We are investigating.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/14/2023 01:08PM

This incident has been resolved.

MONITORING about 2 years ago - at 08/14/2023 01:04PM

The issue has been resolved and we are monitoring the ensure that performance is stable.

IDENTIFIED about 2 years ago - at 08/14/2023 12:57PM

We have identified the issue and are working on a resolution.

INVESTIGATING about 2 years ago - at 08/14/2023 12:50PM

Some customers are experiencing slowness with the web app and trouble logging in to the mobile app. We are investigating.

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