Outage in ShipHero
IOS application version 2.2 fails to scan
Resolved MajorIncident Report
We are currently investigating reports about scanning malfunctions in the latest version of the application: 2.2. We advice customers to not upgrade versions past 2.0.9
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 09/29/2023 02:32PM
The incident has been resolved
MONITORING
about 2 years ago - at 09/29/2023 12:06PM
We have released a new version -2.2.0.279- which includes a fix for all scanning problems. Everything should be back to normal.
IDENTIFIED
about 2 years ago - at 09/29/2023 11:29AM
We have identified the source of the issue and we are working on the release of a fixed version
INVESTIGATING
about 2 years ago - at 09/29/2023 10:48AM
We are currently investigating reports about scanning malfunctions in the latest version of the application: 2.2. We advice customers to not upgrade versions past 2.0.9
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