Outage in ShipHero
Slowness
Resolved MajorIncident Report
We are investigating reports of general slowness in the app.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 11/22/2023 09:28AM
We determined the source of the issue was a failure in one of the instances balancing requests to the database.
We have increased the monitoring on that side of the infrastructure and will be implementing additional measures to prevent the cascading effect.
INVESTIGATING
about 2 years ago - at 11/22/2023 07:40AM
We are investigating reports of general slowness in the app.
Latest ShipHero outages
DHL API Outage - about 1 month ago
System outage - about 1 month ago
Shippo is down maybe due to cloudflare outage - about 2 months ago
Slowness being investigated - 2 months ago
AWS public cloud provider outage - 3 months ago
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