Outage in ShipHero

Dashboard & Shipping can't authenticate

Resolved Minor
May 03, 2024 - Started 12 months ago - Lasted 18 minutes
Official incident page

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Outage Details

Several systems are impacted, we believe it's related to our authentication systems and are working with our provider to bring things back up.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/03/2024 08:33PM

This incident has been resolved.

MONITORING 12 months ago - at 05/03/2024 08:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 05/03/2024 08:19PM

We've isolated the issue, it's recovering, most new log ins should succeed.

INVESTIGATING 12 months ago - at 05/03/2024 08:15PM

Several systems are impacted, we believe it's related to our authentication systems and are working with our provider to bring things back up.

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