Outage in Shippo

Evri Tracking Partial Outage

Resolved Major

February 14, 2024 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are experiencing an issue affecting the Evri tracking API. We believe this is on Evri's side and have reached out to them to rectify this issue. We will provide updates as we have them.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 02/15/2024 10:28PM

This incident has been resolved.

MONITORING about 2 years ago - at 02/15/2024 09:39PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 02/15/2024 07:20PM

We have identified a resolution and are coordinating with Evri on a solution.

IDENTIFIED about 2 years ago - at 02/15/2024 04:43PM

We have made significant progress and are continuing to work on the resolution. More updates to come soon.

IDENTIFIED about 2 years ago - at 02/15/2024 01:33PM

We have identified a fix and are working to resolve the issue. We will provide more updates as we have them.

IDENTIFIED about 2 years ago - at 02/15/2024 01:46AM

We are experiencing an issue affecting the Evri tracking API. We believe this is on Evri's side and have reached out to them to rectify this issue. Evri's technical support hours of operation are 12AM - 8:30AM PST.

IDENTIFIED about 2 years ago - at 02/14/2024 10:23PM

We are experiencing an issue affecting the Evri tracking API. We believe this is on Evri's side and have reached out to them to rectify this issue. We will provide updates as we have them.

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