Outage in Shippo

Elevated error rate on Address validations

Resolved Minor
February 14, 2025 - Started 8 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have detected an elevated error rate on address validation API. Our team investigating the issue
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 02/14/2025 09:36PM

This incident has been resolved.

MONITORING 8 days ago - at 02/14/2025 08:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 days ago - at 02/14/2025 08:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 days ago - at 02/14/2025 07:55PM

We have detected an elevated error rate on address validation API. Our team investigating the issue

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