Outage in Shippo
Elevated error rate OnTrac transaction Service
Resolved Major
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Outage Details
We have detected an elevated error rate from transaction's API. Our team has contacted the carrier and they confirmed that the issue is on their side. They are currently investigating this.
Components affected
Shippo OnTracLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/03/2025 12:26AM
This incident has been resolved.
INVESTIGATING
3 days ago - at 06/02/2025 11:58PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 06/02/2025 11:24PM
We have detected an elevated error rate from transaction's API. Our team has contacted the carrier and they confirmed that the issue is on their side. They are currently investigating this.
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