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Outage in Shippo

FedEx's Transaction service outage

Resolved Major
July 26, 2026 - Started 4 days ago - Lasted 15 minutes
Official incident page

Incident Report

Summary AI Generated

Shippo experienced a 15-minute outage on July 26, 2026, caused by elevated error rates in FedEx's transaction service, which disrupted FedEx label generation. Shippo engaged FedEx directly and monitored the issue throughout. The incident was fully resolved within 15 minutes.

We are experiencing elevated error rate on FedEx's transaction service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
Components affected
Shippo FedEx

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 07/26/2026 08:03AM

This incident has been resolved.

INVESTIGATING 4 days ago - at 07/26/2026 07:50AM

We are experiencing elevated error rate on FedEx's transaction service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.

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