Outage in Shippo
Canada Post Shipment and Tracking service outage
Resolved MajorIncident Report
Summary AI Generated
Shippo experienced a major outage affecting Canada Post's Tracking, Shipment, and Rating APIs, resulting in elevated error rates across these services. The incident lasted approximately 9.4 hours before being resolved, with Shippo coordinating directly with Canada Post throughout. The issue has since been fully resolved.
We are experiencing elevated error rate on Canada Post's Tracking, Shipment API and it is affecting Rating service. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
Components affected
Shippo Canada PostTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 07/30/2026 02:01PM
This incident has been resolved.
INVESTIGATING
about 11 hours ago - at 07/30/2026 04:41AM
We are experiencing elevated error rate on Canada Post's Tracking, Shipment API and it is affecting Rating service. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
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