Outage in Shippo
LSO Tracking disruption
Resolved MajorIncident Report
Summary AI Generated
Shippo experienced a 1.3-hour disruption in LSO carrier tracking events due to an API interruption. Tracking updates were delayed during this period, though shipments themselves were unaffected. The incident was resolved after Shippo coordinated with LSO to restore the API connection.
We are experiencing an interruption in LSO tracking events from the carrier. Our team has reached out to LSO and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/29/2026 04:45PM
This incident has been resolved.
INVESTIGATING
2 days ago - at 07/29/2026 03:30PM
We are experiencing an interruption in LSO tracking events from the carrier. Our team has reached out to LSO and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
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