Outage in Shippo

USPS Service Degradation

Resolved Minor

October 23, 2026 - Started 9 days ago - Lasted 19 minutes
Official incident page

Incident Report

Summary AI Generated

Shippo experienced a 19-minute degradation affecting USPS SCAN form generation, during which the feature was unavailable. Label generation remained fully operational throughout the incident. The issue was resolved without further escalation.

Hi Team, we are currently observing an elevated error rate affecting USPS SCAN form generation. SCAN form generation will be unavailable, and label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Components affected

Shippo USPS

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 10/23/2026 04:37AM

This incident has been resolved.

INVESTIGATING 9 days ago - at 10/23/2026 04:21AM

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