Outage in Shippo
DPD UK Service Degradation
Resolved MajorIncident Report
Summary AI Generated
DPD UK experienced a service degradation lasting approximately 2 hours that caused elevated error rates on their Transaction API, rendering label generation unavailable through Shippo. Tracking and rating services remained unaffected throughout the incident. The issue was resolved and full service restored after Shippo coordinated with DPD UK.
we are currently observing an elevated error rate on DPD UK's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to DPD UK and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/28/2026 05:27PM
The issue has been resolved and the service is now operational.
INVESTIGATING
4 days ago - at 10/28/2026 03:30PM
we are currently observing an elevated error rate on DPD UK's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to DPD UK and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
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