Outage in ShipStation

Canadian Union of Postal Workers Strike Updates

Minor
November 15, 2024 - Started about 1 month ago
Official incident page

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Outage Details

Effective November 29, 2024, the Postal Service™ will temporarily suspend international mail acceptance to Canada due to the foreign postal operator indicating that they are unable to process or deliver international mail or services because of the ongoing national strike by the Canadian Union of Postal Workers. Customers are asked to refrain from mailing items addressed to the following country, until further notice: Canada This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS), International Priority Airmail® (IPA), International Surface Air Lift® (ISAL), Commercial ePacket® (CeP), and M-Bag® items.
Components affected
ShipStation Canada Post
Latest Updates ( sorted recent to last )
MONITORING 16 days ago - at 12/10/2024 02:34PM

Global Carrier Update
Update as of 12/20/2024: Many postal carriers (USPS, Australia Post, Royal Mail, etc.) have not yet resumed mail or package delivery to Canada for any mail class following the recent Canadian Union of Postal Workers strike. We’ll keep you informed as we receive updates. In the meantime, we offer a variety of carrier options with service to Canada.

In order to continue shipping to Canada, please use alternate carriers such as GlobalPost, UPS, Fedex, or DHL Express.

Sendle from ShipStation:
Effective Friday, December 6, 2024, Sendle will require customers to enter package dimensions when creating a Sendle label in ShipStation. Sendle continues to accept packages with a destination of Canada at this time.

GlobalPost:
Effective, December 6, 2024, GlobalPost is temporarily unable to deliver to certain postal codes in Canada due to the CUPW strike, as GlobalPost's network relies on Canada Post for delivery to these destinations. Please reach out to our support teams for the list of impacted postal codes. GlobalPost continues to deliver shipments to Canada, excluding these specific destinations.

More detailed information is available at the carrier websites below:

USPS: https://about.usps.com/newsroom/service-alerts/international/welcome.htm

Australia Post: https://auspost.com.au/disruptions-and-updates/international-service-updates

NZ Post: https://www.nzpost.co.nz/contact-support/international-delivery-updates#sending

Canada Post: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page

Royal Mail: https://www.royalmail.com/international-incident-bulletin

GlobalPost: https://www.goglobalpost.com/blog/navigating-shipping-challenges-during-the-cupw-strike/

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Canadian Carrier Update
Canada Post:
Effective December 17, 2024, Canada Post resumed operations and will be accepting new mail and parcels on December 19, 2024. Starting December 19th, you can create and print Canada Post labels using your ShipStation account.


During this time, it is important to remember that due to the recent Canadian Union of Postal Workers strike and accumulated backlog, shipments will experience processing and delivery delays.

https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations/2024-12-16-resuming-operations-important-information-for-customers

At this time, there are no updates from other disrupted carriers regarding Canada shipments. We’re closely monitoring and will share updates as available.

UPS from ShipStation:
Effective Thursday, December 19, 2024, UPS Next or Future On-Call-Pickup requests for Domestic Standard shipments in Canada are now available. UPS Same Day On-Call-Pickup requests for Domestic Standard shipments in Canada remain suspended until further notice.

Purolator from ShipStation:
Effective, Wednesday, December 4, Purolator will temporarily not accept mail or packages for delivery to certain ZIP Codes in Canada due to the ongoing CUPW strike. Shipments in route may also be impacted. Please reach out to our support teams for the list of impacted ZIP Codes.

GlobalPost from ShipStation:
Effective, December 6, 2024, GlobalPost is temporarily unable to deliver to certain postal codes in Canada due to the CUPW strike, as GlobalPost's network relies on Canada Post for delivery to these destinations. Please reach out to our support teams for the list of impacted postal codes. GlobalPost continues to deliver shipments to Canada, excluding these specific destinations.

FedEx from ShipStation:
No changes at this time.

DHL Express from ShipStation:
No changes at this time.

Canpar from ShipStation:
No changes at this time.

Sendle from ShipStation:
Effective Friday, December 6, 2024, Sendle will require customers to enter package dimensions when creating a Sendle label in ShipStation. Sendle continues to accept packages with a destination of Canada at this time.

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U.S. Carrier Update
USPS:

Update as of 12/20/2024: USPS has not yet resumed mail or package delivery to Canada for any mail class following the recent Canadian Union of Postal Workers strike. We’ll keep you informed as we receive updates. In the meantime, we offer a variety of carrier options with service to Canada.

This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS), International Priority Airmail® (IPA), International Surface Air Lift® (ISAL), Commercial ePacket® (CeP), and M-Bag® items.

GlobalPost from ShipStation:
Effective, December 6, 2024, GlobalPost is temporarily unable to deliver to certain postal codes in Canada due to the CUPW strike, as GlobalPost's network relies on Canada Post for delivery to these destinations. Please reach out to our support teams for the list of impacted postal codes. GlobalPost continues to deliver shipments to Canada, excluding these specific destinations.

Sendle:
Effective Friday, December 6, 2024, Sendle will require customers to enter package dimensions when creating a Sendle label in ShipStation. Sendle continues to accept packages with a destination of Canada at this time.

MONITORING 20 days ago - at 12/07/2024 12:05AM

We are continuing to monitor.

MONITORING 29 days ago - at 11/28/2024 03:04AM

We are continuing to monitor.

MONITORING 29 days ago - at 11/27/2024 11:32PM

We are continuing to monitor.

MONITORING about 1 month ago - at 11/15/2024 07:11PM

Effective November 29, 2024, the Postal Service™ will temporarily suspend international mail acceptance to Canada due to the foreign postal operator indicating that they are unable to process or deliver international mail or services because of the ongoing national strike by the Canadian Union of Postal Workers. Customers are asked to refrain from mailing items addressed to the following country, until further notice: Canada

This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS), International Priority Airmail® (IPA), International Surface Air Lift® (ISAL), Commercial ePacket® (CeP), and M-Bag® items.

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