ShipStation Outage History

ShipStation experienced technical issues affecting the platform's batch processing and allocation functionality, causing slowness across the service. The incident impacted the entire ShipStation platform and was classified as a minor service disruption. The issues were resolved after approximately 9 days of investigation and remediation work.

ShipStation experienced an issue preventing users from generating v1 API keys with 12-month expiration dates. The cause was identified and a fix was implemented after 5.3 hours, restoring normal API key generation functionality.

Amazon experienced performance issues that affected ShipStation's ability to import stores and orders from Amazon US. The incident lasted approximately 20.6 hours before being resolved. ShipStation monitored the situation while directing users to Amazon's status page for updates on the underlying API issues.

ShipStation experienced performance issues for 5.2 hours due to an ongoing Canada Post outage that affected the platform's carrier integration. The incident impacted ShipStation's ability to process shipments through Canada Post services. The issue was resolved once the Canada Post outage was addressed.

ShipStation experienced technical issues with its Amazon Shipping integration that prevented proper shipping label printing functionality. The incident affected ShipStation's core shipping services for 72.3 hours. Engineers resolved the integration problems and restored normal Amazon Shipping operations.