ShipStation Outage History

Sendle halted all shipments across Australia, Canada, and the US as of January 11th, with all pickups scheduled for January 12th or later being cancelled. The service disruption affected ShipStation users who relied on Sendle as their shipping carrier, requiring them to switch to alternative carriers and update their automation rules. The incident was resolved on March 5th after parcels already in transit were delivered by delivery partners, though no new Sendle shipments were processed during the outage period.

ShipStation experienced a minor service incident affecting UPS shipments for US and Canada due to dimensional weight calculation changes that took effect on January 11, 2026, where package dimensions began being rounded up to the nearest whole centimeter or inch. The UPS integration component was impacted for approximately 55 days. The incident was resolved on March 5, 2026.