intermittent Platform Latency

Hello Valued Customer,

We’re pleased to inform you that the issue causing intermittent latency on the Shipwell platform has been resolved. Our team will continue to actively monitor the situation to ensure platform stability.

We apologize for any inconvenience this may have caused. If you have any further questions, please don’t hesitate to reach out to your dedicated Customer Success Manager or our Support Team.

Sincerely,
Shipwell Customer Support

Dear Valued Customer,

We want to inform you that our team has identified the root cause of the intermittent latency affecting various parts of the Shipwell platform. Our engineering team is currently designing a solution, and once finalized, we will move forward with testing and implementation.

We sincerely apologize for the inconvenience this has caused and appreciate your continued patience as we work to resolve the issue.

Thank you for your understanding.

Sincerely,
Shipwell Customer Support

Dear Valued Customer,

We are currently experiencing intermittent latency across various parts of the Shipwell platform. Our engineering team is actively investigating the issue, and resolving it is our top priority.

At Shipwell, we take performance and reliability seriously, and we sincerely apologize for any inconvenience this may cause. We are committed to keeping you informed and will provide an update as soon as more information becomes available.

Thank you for your patience and understanding.

Sincerely,
Shipwell Customer Support