Minor
January 9, 2026
January 2026: UPS Updates for US & CA Shipments
Detected
Jan 9, 2026 5:59 PM EST
·
Resolved
Mar 5, 2026 12:09 PM EST
·
Duration
about 2 months
ShipWorks experienced a minor service incident related to UPS dimensional weight calculation changes for international shipments, where package dimensions began being rounded up to the nearest whole centimeter or inch starting January 11, 2026. The incident affected US and Canadian shipments and lasted approximately 55 days before being resolved on March 5, 2026.